FREQUENTLY ASKED QUESTIONS
Welcome to the website of Fashionable color tones LLC (hereinafter referred to as “we”, “our” or “Fashionable color”). In order to ensure smooth interaction between users and us and provide you with the best shopping and use experience, please read the following question terms carefully. These terms apply to questions or inquiries you raise on this website.

1. Questions and Feedback
   ●Users can raise any questions and feedback related to products, orders or services through our customer service channels.
   ●When asking questions, please describe your problem as accurately and in detail as possible to help us solve it more quickly.
2. Question Response Time
   ●We will try our best to respond to your questions within 24 hours. The response time may be delayed due to business peaks or other unforeseen factors.
   ●In special circumstances, the response time for some questions may be longer, and we will inform you of the estimated response time by email or phone.
3. User Responsibilities
   ●When asking questions, users should ensure that the information provided is true, accurate and complete. We are not responsible for any problems or losses caused by providing false information.
   ●Users should not ask any questions that are insulting, defamatory or inappropriate. We reserve the right to delete such content and may restrict or prohibit the user from continuing to use our services.
4. Problem handling
   ● We will determine the appropriate way to handle the problem based on the nature of the problem received. We may contact you by email, phone or other appropriate means.
   ● For issues related to technical support or after-sales service, we may need you to provide additional information to help solve the problem.
5. Feedback use
   ● The feedback and suggestions you provide will be deemed non-confidential, and we have the right to use, copy and disclose these feedback and suggestions without prior notice to you to improve our products and services.
6. Force majeure
   ● When any force majeure event (such as natural disasters, third-party actions or other emergencies) affects our service capabilities, the handling of the problem may be delayed or interrupted. In this case, we do not assume any responsibility.
7. Modification of terms
   ● We reserve the right to modify these terms at any time. The modified terms will be posted on the website and will take effect from the date of posting.
8. Contact Us
   If you have any questions or need further information about these terms, please feel free to contact us via the following methods:
   ●Email: marcosromero12111991@gmail.com
   ●Phone: 9702994925

Thank you for visiting Fashionable color tones LLC, we look forward to providing you with quality service and shopping experience!