REFUNDS OR EXCHANGES
Thank you for choosing Fashionable color tones LLC. We want you to be happy with your purchase. If you are not completely satisfied with your order, here is our Return and Exchange Policy:

1. Return Policy
   ●Return Period: You can request a return within 30 days of receiving the item. Requests after this period will not be entertained.
   ●Return Conditions: Please ensure that the item is unworn, unwashed, and in its original condition and packaging. All tags must be intact and not removed.
   ●Return Procedure: To return an item, please follow the steps below:
   ○ Contact our Customer Service Team (marcosromero12111991@gmail.com) to obtain a Return Authorization.
   ○ Fill out the Return Request Form and send it back with the item
   ○ Send the item back to our return address using a trackable postage.
2. Exchange Policy
   ●Exchange Conditions: To exchange an item, please contact us within 30 days of receiving the item. You can choose to exchange it for a different size or color of the same style.
   ●Exchange Procedure: For exchange requests, you need to follow the steps below: Contact the customer service team and explain your exchange requirements.
   ○ We will provide you with exchange instructions to ensure that you can successfully send the item back and get the size or color you need.
3. Refunds
   ● Refunds will be processed according to the original payment method and are usually completed within 5-10 business days after we receive the return. Please note that processing time may vary from bank to bank.
   ● Shipping costs are not refundable unless there is a quality problem or the item is shipped incorrectly.
4. Quality Issues
   If the item you received is of quality defect or error, please contact our customer service team as soon as possible to arrange a free return or exchange.
5. Contact Us
   If you have any questions or need help with our return and exchange policy, please feel free to contact us at the following methods:
   ● Email: marcosromero12111991@gmail.com
   ● Phone: 9166594766

Thank you for understanding our return and exchange policy, we look forward to providing you with the best shopping experience!